Reset Your Password
Reset Your Password
- If you signed up using your email address, you can reset your password on the Sign In screen by selecting Forgot username/password.
Enter the Username or Email Address you used to register, and select Reset Password:
- If we find an account matching the provided information, you'll get an email containing your account's Username and a link to reset your password.
- Click the blue Reset Password button in the email to choose a new password and access your account (this link will expire after 4 hours).
Can't find the email? If you haven't received the password reset email within 2 minutes, try checking your spam and junk folders for emails from info@offcampuspartners.com. If you still don't see the email, try using your username and/or any other email addresses possibly linked to your account. If you still don't receive an email or experience any other issues, please contact customer support for assistance.
Password Requirements
The password must be 8 or more characters long and contain at least 3 of the following 4 characters:
- An uppercase letter
- A lowercase letter
- A number
- A special character: !@#$%^&*
Password Security Tips
- Avoid Common Information: Don’t use easily guessable information like your name, birthdate, common phrases, or consecutive numbers.
- Be Unique: Do not reuse a password associated with other website accounts.
- Avoid Dictionary Words: Avoid using whole words that can be found in dictionaries, as automated tools can easily guess common words.
How to Find Your Username
To recover your username, go to Forgot username/password and enter your email address. You'll receive an email containing your account's username, along with a password reset link.
Need Help?
If you are still having trouble accessing your off-grounds housing account, please contact customer support and we will be happy to help you.